Erika Zimmer

Villa Giardino · Cordoba, ARG · (11) 3118-1287 · erikasusanazimmer@gmail.com

I am a joyful, self-starter and independent person, with a great capacity for learning. I love working in a team and I am committed to achieving goals. Always wanting to improve myself and expand my knowledge.


Work experience

GroovinAds

Implementation Analyst

I take care of the user experience, striving to achieve the highest customer satisfaction in each project, always understanding the specific needs of each client. My role involves the requirement analysis, planing, execution (HTML, CSS, JS) and post release support of the companies needs.

Jul 2021 – Actualidad
Self Service Specialist

I create new documentation from scratch by finding what is needed, writing technical documents and publishing them in GitHub or in a custom site.

Training of new members in their onboarding.

Jul 2021 – Actualidad

Tiendanube

Partners Support Guru

Assistance to partners and professionals from various disciplines with their questions about the platform, from store configuration to questions about linking external applications with our API.

Nov 2020 - Jun 2021
Customer Support Guru

Assistance to entrepreneurs and businesses to answer their questions. Identifying and solving problems using all available resources.

Apr 2020 - Nov 2020

Meraki Solution

Own entrepreneurship

Agency for the design and assembly of e-commerce sites and web pages.

  • Design and development of web pages and online stores.
  • Management of social networks: Design and dissemination of content.
  • Search for new clients and business closing.
  • Customer service and support.
  • QA
Web: merakisolution.com.ar
Jan 2019 - Nov 2020

Skills

Languages

    Spanish | German | English

Programming and tools
html5 css3 bootstrap sass javascript react csharp php firebase mssql mysql
erikazimm github git Slack Asana osticket Hubspot intercom chartio amplitude
Photoshop lightroom bridge spark canva
Others Skills
  • Problem solving
  • Focus on results
  • Active listening
  • Communication
  • Teamwork
  • Optimization of processes
  • Talent training

Certifications

  • React - Coderhouse · 2021
  • JavaScript - Coderhouse · 2021
  • EF SET English Certificate, C1 Advanced - EF Education First · 2021
  • Web development - Coderhouse · 2021
  • Responsive Web Design - FreeCodeCamp · 2019
  • Web programming in PHP and MySQL - Educacion IT · 2015
  • Application Programming in C# .Net - Comunidad IT · 2015
  • SQL Server Administration - Staffing IT y Cessi Argentina · 2015
  • Goethe-Zertifikat B1 - Goethe Institut Buenos Aires · 2009
  • Goethe-Zertifikat A2 - Goethe Institut Hamburg · 2009
  • German language and culture study scholarship - Initiative „Schulen:Partner der Zukunft“ · 2008

Portfolio

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Meanwhile, we share some links to some sites I'm working with.

Interests

Aside from being a web developer, I enjoy photography. Every place we venture to, the camera accompanies us. Some of my photos are for sale on different stock pages. Also, I post some of these photos on my personal Instagram.

Other activities I enjoy is tasting food and wine. For the wine part, it is something quite recent. In both aspects, I actively participate in Google's Local Guide, leaving reviews and photographs of different establishments.

When I'm outdoors, I dispute gardening, although it's not something I'm good at. The flowerbeds look beautiful on me, but I can't get them to survive for long periods.

In my day to day life I enjoy playing with my 2 cats and 3 dogs in Mira for free time. During the afternoon I usually take a language or programming class and at night we watch a series or movie with my husband.